Knowledge Management
Company knowledge often exists but is fragmented. Knowledge management makes sources findable, current, approved and usable by people and AI.
What does RAG mean in AI?
RAG stands for Retrieval-Augmented Generation. An AI system first retrieves relevant information from approved knowledge sources and then uses it as context for its answer.
Open answer →Knowledge ManagementHow do you make company knowledge usable by AI?
Knowledge must be findable, current, structured and governed by clear access rights. Good knowledge systems separate sources, approval status and sensitive content while keeping answers traceable.
Open answer →Knowledge ManagementCan PDFs be added to a knowledge base?
Yes. PDFs can be extracted, structured, categorized and enriched with metadata. The key questions are whether content is current and approved and whether tables, images or scanned pages need extra processing.
Open answer →Knowledge ManagementWhat is semantic search?
Semantic search tries to understand the meaning of a query rather than matching exact words only. This helps users find relevant content even when wording differs from the source document.
Open answer →Knowledge ManagementWhat are embeddings?
Embeddings are mathematical representations of text or other content. They make similarity machine-comparable and are often used for semantic search, recommendations and RAG systems.
Open answer →